On 6/3/09 Cole installed new Trane condenser unit at mothers house ($2,739). On 9/20/12 Cole installed new Air Handler at residence ($3,300). On 1/14/17 Cole Technician quoted $3,200 (WOW) to repair/replace compressor with a 1 year warranty or, replace the whole unit with a 10 warranty for $5,000. I told my mother (76 years old) don't do anything, repair cost was excessive, and $11,039 for AC equipment in 7 1/2 years was unheard of. I called 2 other AC businesses and gave them her units model No. & Serial No. I was quoted a maximum of $2,600 for compressor replacement. However, I was informed they had spoken to Trane and confirmed her unit/model was still under a 10 year manufacturer's warranty and the unit could be repaired for around $500-600. The Co. we picked did the job for $680 and informed us it was still under a manufacturer's warranty for 2 more years. I have all documentation. I've reported my and my elderly mothers experience with this Co. to The Federal Trade Commission, Texas Attorney General office, various online reviews and last, the BBB
Wanted my A/C checked after I moved into my new house. Cole Air Conditioning came out the same day and made sure I was good to go. Thanks Cole!!
I will continue to do business with this company for any future appliance needs!
They got right on it. Wes is awesome. I highly recommend Cole Air.
I always get excellent and courteous service from Cole's AC. They stand by their products and they are always there to help no matter the day or time.
Mo has always treated me right. He's done new construction and replacements for my home and business. Would highly recommend.
Cole Air Conditioning Appliance Co is a US General Contractor based in Athens, Texas. Cole Air Conditioning Appliance Co is located at 602 N Palestine St, Athens, TX 75751, USA.
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